SMS Consent & Communication Policy

Effective Date: April 7th, 2026 | Version 1.0

Bloomstreet AI ("Bloomstreet," "we," "our," or "us") enables businesses to communicate with their customers via SMS through our platform. This page describes how SMS consent is collected, how messages are sent, and how recipients can manage their preferences.

1. SMS Opt-In Process

Customers may opt in to receive SMS communications through Bloomstreet in one of the following ways:

Web Form Consent

By submitting a phone number on a Bloomstreet-powered website form and selecting the SMS consent checkbox.

Keyword Opt-In

By replying YES, START, or SUBSCRIBE to an invitation text message.

Example Invitation Message

"Reply YES to receive text updates and reminders from Bloomstreet on behalf of your selected business."

Consent is recorded with a timestamp and the method of opt-in for compliance purposes.

2. Types of Messages

Once opted in, recipients may receive SMS messages including:

Appointment reminders and confirmations
Follow-up messages related to inquiries or services
Promotional offers and updates from the business
Transactional notifications (e.g., order status)

Message frequency varies by business. Standard message and data rates may apply.

3. How to Opt Out

Recipients can stop receiving SMS messages at any time by replying with one of the following keywords:

STOPUNSUBSCRIBECANCELQUITEND

After opting out, you will receive a single confirmation message and no further SMS messages will be sent unless you opt in again.

4. Getting Help

For assistance with SMS messages, you can:

Reply HELP to any message to receive support information
Contact us at support@bloomstreet.ai

5. Privacy & Data Use

Phone numbers and SMS consent records are stored securely within the Bloomstreet platform. We do not sell, share, or use phone numbers for purposes unrelated to the services requested by the business.

For full details on how we handle data, please see our Privacy Policy.

6. Compliance

Bloomstreet's SMS practices are designed to comply with applicable regulations, including the Telephone Consumer Protection Act (TCPA) and guidelines set by the Cellular Telecommunications Industry Association (CTIA). Businesses using Bloomstreet are responsible for ensuring their own SMS communications comply with applicable laws.

7. Contact Information

If you have questions about SMS communications or this policy, please contact us:

Bloomstreet AI

Email: support@bloomstreet.ai

Website: www.bloomstreet.ai